Tips and Hints for Video Consultations

Starting a Video Consultation

  1. Answer the incoming call or make a call to the remote partner.
  2. The Video Consultation page should appear.
  3. Click the green phone symbol to actually answer.
  4. You should be able to see to images, yourself in a small image and the remote client/patient in the large image.

Ending a Video Consultation

  1. When the call has finished click the red phone symbol to ‘put the call down’.
  2. The page should not disappear.
  3. If you have any further notes to add in the Consultation Notes section, add them now.
  4. When he notes are complete click the envelop symbol. This does two things: a) send the notes to the client and the practice and b) ends the video consultation activity and returns to a previous page.